A weekly coverage about all the best of DINN!: inspiration, news, events, speeches, collaborative workshops and all the notes on our work. Enjoy your reading.
a new project about customer experience and space design concept Continue Reading
An open interview about DINN!, emerging customers behaviours and the new role of person-to-person experiences within the coming “phygital” world. Thanks to Giorgio tartaro and FINSA ITALIA for the invitation.
Future is coming, need to be ready! Continue Reading
New visions on phygital retail Continue Reading
DINN! & SCS Consulting on four main phygital moves in banking market Continue Reading
All the Best for #Christmas2020 and a Happy New Year! Continue Reading
Roundtable with Marco De Carli among other top worldwide retail leaders Continue Reading
Visions shared together with SCS Consulting Continue Reading
GIRO and POP, two branding items to express the company values Continue Reading
A new partnership for a new rebranding and repositioning Continue Reading
A global switch to new scenarios Continue Reading
Every company, in every sector, and BTB among them, is facing faster cycles of business models change, rethinking how to match new scenarios with innovative approaches. Continue Reading
our vision and some insights on phygital banking formats and innovative approaches Continue Reading
our new social channel Continue Reading
All our friendly talks about the acceleration of the phygital scenario, sharing new visions with our guests Continue Reading
Massimo Fabbro, Chairman & Founder, on MARKUP for the new June 2020 Cover Story Continue Reading
Follow LIVE our CEO on TAG about "Design as the new retail shift" Continue Reading
RIDING WISELY THE WAVE OF AN UNEXPECTED (even if unluck) DESIGN OPPORTUNITY Continue Reading
Our Chief Creative & Founder, Andrea Borsetto, interviewed about our "4B" design project Continue Reading
A friendly talk about the acceleration of the phygital scenario, a new vision after COVID-19 Continue Reading
DINN! will support REHAU to innovate its new global positioning Continue Reading
How physical perception has changed during COVID-19 emergency? Continue Reading
How design can support the "new normality after COVID-19"? Continue Reading
A new step for Bank of Georgia to differentiate its business growth and proposition Continue Reading
Discover our new Brand Identity project for Amber Group, a Georgia Capital property Continue Reading
Retail design innovation project for JTI e-cigarette LOGIC store in Milano, Citylife Continue Reading
Our smart support in this challenging worldwide moment Continue Reading
During the Marketing Roundtable, organized by Confimprese in December 2019, DINN! was invited to deepen the influence of AI and its impact on customer experience, business models and the whole retail world. Continue Reading
After the launch of the 10th Piraeus Bank e-branch Mr. Stefanos Mytilineos, General Manager & Group Digital Business, proudly gave us his perspective together with Mr. Massimo Fabbro, Client Leader of the project and Chairman of DINN!
The continuous success, inside Greek banking market Continue Reading
Marketing Roundtable with industry experts on how to make innovation in retail CE Continue Reading
An innovative customer experience & retail design project in prestigious CityLife, Milan
A new partnership to become the 100% digital distinctive bank, in Greece Continue Reading
Our Chairman & Founder Massimo Fabbro interviewed from this new specialized magazine Continue Reading
A new partnership to enhance its presence in Italy with a brand & touchpoint design project Continue Reading
Our Chairman & Founder, Massimo Fabbro, interviewed on the evolution of retail Layouts Continue Reading
A new partnership to innovate the pharmacy experience and design, for their launch in Italy Continue Reading
"The impact of design on business strategies" by Massimo Fabbro, Chairman & Founder of DINN! Continue Reading
Italian newspaper wrote about the renaissance of Georgia "with an Italian touch" by DINN! Continue Reading
DINN! will share its strategic expertise on how to make innovation inside retail banking market Continue Reading
speech on "retAil: the contribution of data to redefine the role of retail designing the CX" Continue Reading
A prestigious international partnership to define a new way to enjoy the retail dimension on board Continue Reading
Focus on the innovation of the branch and CX by Sharon Kam, our SEA Regional Director Continue Reading
Forbes Italia joined Bank of Georgia inauguration for our Wealth Management project Continue Reading
A brand storytelling able to render a bridge between the country values and the Bank offer Continue Reading
The new concept wants to represent a new way to engage the customers: a digitization with human touch Continue Reading
Suedtiroler Sparkasse AG and its team has been awarded during the 2018 “retail award ”by Forum Retail event in Milano with the “best store layout” for concept developed with DINN!
Sharon Kam, DINN! regional director for the South East Asia, had a speech exploring the future of the bank branches Continue Reading
Sharon Kam, our South East Asian Regional Director, about DINN! and Phygital banking design scenario Continue Reading
DINN! is now partner with Confimprese, an italian aknowledged network between retail brands. Continue Reading
Marco De Carli hold a speech at Milano Marketing Festival inside the panel “Retailing and customer experience”. Continue Reading
DINN! amongst the most interesting firms interviewed by MIP - School of Management Politecnico di Milano Continue Reading
Becoming a useful distinctive model across the world, with impressive results. Continue Reading
Discover the new City Branch.
Milano, Via Armorari. Continue Reading
The tailor made customer experience. Continue Reading
Discover the new Bank Boutique.
BOLZANO, Italy, on 5th December 2017. Continue Reading
Prandina GIFT by DINN! has been selected as one of the most interesting lighting products of the year, by famous deutsche interior design magazine SCHÖNER WOHNEN. Continue Reading
“Inside a fully automated world, where technology is combined with everyday life” Continue Reading
Italian consultancy globally recognized. Continue Reading
After the opening of three branches in Athens designed with the spoke concept, Piraeus Bank communicate successful first results Continue Reading
"Dingxin" is a Chinese word, it means "to make innovation". The common ground with DINN! “design and innovation”, as sound and meaning, is a strong correlation to go ahead bringing our experience inside South East Asia market.
Massimo Fabbro, Chairman & Founder of DINN!, claims satisfied “the SEA office opening in Singapore represents an important milestone in DINN! history and a fundamental gateway to our business internationalization. We are proud to bring our methodology, attitude, ideas and people in a such challenging and growing region”.
South East Asia is a dynamic and modern market, ready to lead and not to follow some western models. We discovered a cultural gap to fill, so DINN! decided to have a strong and experienced regional partner based in Singapore, mrs. Sharon Kam: born and raised in this area, she has previous experiences with other international agencies, supporting many strategic projects in the financial sector (from branch redesign to digital innovation).
“Having worked with numerous banks in the Southeast Asia, I am confident banks and retail organizations in this very dynamic region will immensely benefit from the unique approach of DINN!. Among the many banks that see our value is Krungthai Bank, in Thailand, where we recently started a significant project to innovate their customer experience” reveals Mrs. Sharon Kam, Regional Director in South East Asia for DINN! Continue Reading
BANK OF GEORGIA საქართველოს ბანკი A Co-Working Bank
DINN! FOR A NEW GEORGIAN BANK NETWORK TRANSFORMATION PROJECT
Bank of Georgia appointed DINN! to redesign the entire company network for all the segments (Affluent, Private and Retail) to strengthen the market share and become market leader with a distinctive brand architecture and touchpoints.
Bank of Georgia საქართველოს ბანკი, situated at the juncture of Western Asia and Eastern Europe, is the leading bank of the whole Country. This strong presence is based on total assets (with a 33.5 % market share), total loans (with a 32.7% market share) and total deposits (with a 32.2% market share). Trusted and respected, Bank of Georgia is able to create and push innovation in banking market. The bank offers a broad range of corporate and retail banking, investment management, and wealth and life insurance services to its customers.
After SOLO success, Bank of Georgia was looking to improve its presence into the mass market offering a better and focused service to the clients: a step by step process, starting from a classic transaction approach to an added value consultancy to the bank clients, balancing the ongoing need of transactions.
“The new service model of Bank of Georgia breaks the existing stereotype of the banking sector, and demonstrates that more communication with the bank can be much more beneficial for a customer, moreover, a customer gets exactly those products and services that it needs”, said the Chief Executive of Bank of Georgia, Kakha Kiknavelidze.
The hashtag of the bank launch is #მეტიურთიერთობა (#morerelationship) to finally express, also in the physical touchpoint, the already existing attention to people life: the initial feedback from the customers is huge as on social medias there are thousands of positive comments about the change and a continuous request to transform the whole retail branches in this way.
Stay tuned for the official internationa launch!
PARTNERS AND SPEAKERS AT THE LEADING GLOBAL CONFERENCE IN BANKING INDUSTRY
EFMA involved DINN! to sign a worth sponsorship for this important event where, as leading Italian design innovation company, we’ll have a speech on:
“Design innovation bank’s project for business transformation results in Europe, Central Asia and South East Asia.”
Speech and Interview are scheduled at Hilton London Wembley on 28th April in the morning with our Chairman, Massimo Fabbro and Ceo, Marco De Carli.
Here are more details about EFMA Distribution Summit: https://www.efma.com/event/overview/522 Continue Reading
Here's how to help victims of the earthquake in central Italy. Continue Reading
Consistently with our innovative soul and 100% genuine ideas, DINN! offers to its team a new healthy and sustainable service. Continue Reading
At Archichef Night, the dinner event organized by Towant last April, that bring on the back burners five architecture and design studio, we have presented our concept that innovate the culinary experience. Continue Reading
Did you miss our latest projects? Take a look here. Enjoy your reading! Continue Reading
Paolo Lucarelli, varesino handbiker, is a man with the desire to live and especially to win. Continue Reading
At Crédit Agricole’s press conference, we have launched the new branch concept (Agenzia Per Te). Continue Reading
The Financial Brand defines a list of some of the most interesting banking global examples. Continue Reading
An intriguing combination between two italian excellences: the design and the wine culture. Continue Reading
About 350 athletes from 35 nations will compete for the qualification at the RIO PARALYMPIC GAMES 2016. Our handbiker friend, Paolo Lucarelli, will be there. Continue Reading
ChiantiBanca on many specialized websites. Continue Reading
DINN! and CheBanca! at Domus Academy for a Ping Pong conversation about design and innovation. Continue Reading
On 25th september 2014, IED has hosted Massimo Fabbro and Vittorio Ratto at the meeting "Ied Square 2014" to present the new My house Bank concept by DINN!
Dezeen.com presentes ChiantiBanca, the first restaurant banking experience in Italy. Continue Reading
The first example of restaurant experience banking, which qualifies customer services through a relational and reassuring approach. Continue Reading