— Interview with Mr. Stefanos Mytilineos, General Manager Digital Business at Piraeus Bank Group —

Piraeus Bank was the first Greek bank to launch a fully automated e-branch that combined the best of high tech with the warmth of high touch. With a focus on consumer education, expanded accessibility and intuitive engagement, transaction costs have been reduced while the customer experience has been improved.

Many consumers are excited about the possibilities offered by digital enhancements in retail banking and have become enthusiastic early adopters of new products made viable by digital platforms and technology. From mobile banking and payments to remote teller machines, people of all ages are experiencing time-saving and life-enhancing innovations every day…

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